Professional Environmental Training That Transforms Careers

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Terms of Service

1. Acceptance of Terms

By accessing and using Reliable Pros in Green's website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Course Enrollment and Payment

Course enrollment requires full payment unless payment plan arrangements are made. Refunds are available within 30 days of course commencement subject to completion of less than 25% of course materials.

3. Intellectual Property

All course materials, including but not limited to videos, documents, and assessments, are the intellectual property of Reliable Pros in Green and are protected by copyright law.

4. Certification Requirements

Certifications are awarded upon successful completion of all course requirements, including examinations and practical assessments. Certification standards comply with industry requirements.

5. Limitation of Liability

Reliable Pros in Green's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

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Privacy Policy

Information We Collect

We collect personal information including name, email, phone number, and professional background when you register for courses or contact us for information.

How We Use Your Information

Your information is used to provide educational services, send course materials, process payments, and communicate about your progress and additional opportunities.

Information Sharing

We do not sell or rent personal information to third parties. Information may be shared with certification bodies for credential verification purposes.

Data Security

We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights or for any privacy-related questions.

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DMCA Policy

Notification of Copyright Infringement

Reliable Pros in Green respects the intellectual property rights of others and expects users to do the same.

Filing a DMCA Notice

If you believe your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate

Designated Agent

DMCA notices should be sent to: [email protected]

Counter-Notification

If you believe material was removed or disabled by mistake, you may file a counter-notification with our designated agent.

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GDPR Compliance

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right of Rectification: You can request correction of inaccurate data
• Right of Erasure: You can request deletion of your personal data
• Right of Restriction: You can request restriction of processing
• Right of Data Portability: You can request transfer of your data
• Right to Object: You can object to our processing of your data

Legal Basis for Processing

We process personal data based on:

• Contract performance for educational services
• Legitimate interests for business operations
• Consent for marketing communications
• Legal obligations for record keeping

Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Student records are maintained for 7 years after course completion.

International Transfers

Data may be transferred to countries outside the EEA with appropriate safeguards in place to protect your privacy rights.

Contact

For any GDPR-related questions, contact our Data Protection Officer at: [email protected]

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